We accept a variety of payment methods, including debit cards, credit cards, and American Express (Amex).
We make every effort to deliver on time; however, specified delivery dates are best estimates. We cannot accept liability for any losses arising from delays. Special rush deliveries can often be arranged for an additional charge.
Claims for damages, delays, or partial loss must be submitted in writing within 5 days of delivery. For non-delivery claims, please contact us within 4 days of receiving our invoice.
Yes, you can cancel your order; however, a cancellation charge will apply along with fees for any work completed before the cancellation was received in writing.
To ensure efficient printing, we may need to adjust or redraw the artwork you provide. You will receive an artwork approval form, which must be signed off before printing commences. We do not accept liability for any discrepancies if you fail to notify us before approval.
Due to variations in materials and printing processes, we cannot guarantee an exact match to pantone numbers or colour samples. We will do our best to match colours as closely as possible but are not liable for any additional costs related to colour discrepancies.
